FAQs

CANDLE FAQs

What are your candles made of?
Cedar & Scotch scented candles are made with a custom blend of all-natural soy wax derived from U.S. grown soybeans, braided cotton wicks (lead-free), and phaphlate-free scented oils.

What are the benefits of soy wax?
All soy candles are made from processing soybeans, which is a completely natural and renewable resource that is grown by farmers all over the world. On the other hand, older versions of paraffin wax candles were made from petroleum, a non-renewable energy source. That said  purchasing all-natural U.S. grown soy candles encourages the agriculture industry, which is essential for humans living all around the globe.

In general, soy candles burn 30 - 50% longer than paraffin candles of the same size. This is because, soy wax burns at a lower temperature. Although soy wax candles can sometimes be a little more money than their paraffin counterparts, their ability to burn longer makes up for the occasional higher price. 

While some people believe soy wax candles to be more "earth friendly" than paraffin with the increased awareness in consumers, most paraffin candle manufacturers have increased the quality of their ingredients, which has made their products more environmentally friendly than before. And this fact has been corroborated by the National Candle Association and the US Environmental Protection Agency.

What are the benefits of using amber glass jars for candles?
Our lead-free, amber (rich & vibrant orange-brown) glass straight-sided round jars have a wide opening, thick walls, and a relatively square base. They are simple, elegant, and look very cozy with the flame flicker when burned. 

What are the benefits of using amber glass, also known as brown glass, for our candles rather than using clear glass? The biggest benefit is that amber glass absorbs the most ultraviolet radiation. Ultra violet radiation can cause some candles to lose aromas faster. Our amber glass jars can help to protect the aroma of your candle from the effect of light. And, our metal screw caps are perfect for protecting your candle from debris & scent evaporation or to just extinguishing your candle. 

What is the purpose of trimming the candle wick and only burning candles for 4 to 5 hours at a time?

These are common instructions and good practices for any candle and are meant to prolong a candle’s burn time. A longer wick creates a larger flame, a larger flame melts the wax faster, and the wax melts faster than the wick burns away. So the longer your candle burns, the larger the flame gets, causing your candle to melt faster and faster. Keeping the wick trimmed and burning 4-5 hours at a time slows everything down so you get a longer burn time.

Additionally, burning your candle for shorter periods (4-5 hours at a time) ensures that the wax melts all the way to the edge of the container. The melted wax is what gives off a candle’s scent (not the flame), so this should help to maximize your candle’s scent when lit. It will also prevent your candle from “tunneling”, or burning a hole down the center of the candle while leaving a ring of un-melted wax along the inside of the container.

Why does my candle look like it has "wet spots" or is "frosty" on the top?
Please note, these are not flaws in the candles, but natural characteristics of some soy waxes and is actually a testament to the lack of preservatives in our all-natural soy candles. Neither of these characteristics, in any way, affect the way the candle burns or its scent. 

Candle Safety:

  • Please do not leave candle burning unattended.

  • Keep candles out of the reach of small children and pets.

  • Always burn on a heat resistant surface.

  • Do not touch or move candle with visible (liquid) hot wax.

  • Keep burning candles away from drafts, vents, and ceiling fans to minimize smoking or a wick blowing out causing the candle to burn unevenly.

  • Make sure candle is completely extinguished and the wick no longer glows before leaving the room.


GENERAL FAQs

How quickly will my order ship?
We make every effort to ship your orders as quickly as possible. Typically, orders are shipped within 24-48 hours after we receive your order. 

All orders are shipped from Bloomington, Illinois via USPS® Priority Mail or UPS® depending on your shipping selection. You will receive a tracking number for your order once it is fulfilled. Addresses located within Bloomington-Normal, IL are eligible for free delivery, please select the local pick-up/delivery option during your checkout.

By default, our packages do not require a signature. If you would like your order to require a signature for delivery, please include your request in the 'notes' section of the checkout page.

Do you wholesale your handmade goods to retail stores?
Most definitely. To learn more about becoming a wholesale partner, please contact us.

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